Terms of service

Welcome to NERAVA SKIN CARE PRIVATE LIMITED. By accessing or using our website (www.promanx.in) and purchasing from us, you agree to the following Terms of Service. Please read them carefully.

Use of Website

You agree to use this website only for lawful purposes. You must not misuse the site or interfere with its normal operation.

Product Information

We strive to ensure all product information is accurate and up to date. However, NERAVA SKIN CARE PRIVATE LIMITED does not guarantee that descriptions, pricing, or availability are error-free. We reserve the right to modify or discontinue products at any time without notice.

Orders & Payments

• All orders are subject to acceptance and product availability.
• Prices are listed in INR and include applicable taxes unless stated otherwise.
• Payments must be completed through our secure payment gateways at checkout.

Shipping & Delivery

We aim to dispatch orders promptly, and delivery times are provided as estimates only. NERAVA SKIN CARE PRIVATE LIMITED is not responsible for any shipping delays caused by external logistics partners. Please refer to our Shipping Policy for more details.

Returns, Replacements & Refunds

We do not provide refunds or exchanges unless you receive a damaged or incorrect product.
If you encounter such an issue:

• Notify us within 3 days of receiving the product by emailing support@promanx.in.
• Include your order number and photographs of the issue.
• Once verified, we will arrange a replacement at no additional cost.

Refunds, if approved, will only be issued in the form of a NERAVA SKIN CARE PRIVATE LIMITED gift card.

See our full Return & Exchange Policy for more information.

Intellectual Property

All content on NERAVA SKIN CARE PRIVATE LIMITED, including images, text, design elements, and logos, is owned by or licensed to us.
You may not use, copy, reproduce, or distribute any content without written permission.

Privacy

By using our site, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information.

Limitation of Liability

NERAVA SKIN CARE PRIVATE LIMITED is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our site or products. Product performance may vary by individual, and we do not guarantee specific outcomes.

Changes to Terms

We may update these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website means you accept the updated Terms.

Contact Us

For any questions or concerns regarding these Terms, please contact us at:
Email: support@promanx.in